We love being a One-Stop Shop for Electrical Services. Our field service people who are at times Superheroes must have 4 years of electrical work before we consider hiring them. We want to see a love and a capacity for serving people in the complex electrical world.
We are Field Service Leaders. Our field people are selected among the brightest Electricians, then trained and tooled to think like Engineers and execute like Professional Technicians.
Our staff are selected and kept because they consistently demonstrate our core values. They are honest, trustworthy, make safety priority one, they consistently show a mission-to-serve no matter what the time is, they are committed to on-going learning an essential trait in this complex electrical world, they are professional in the way they approach their work and relate with people and finally, they have a strong desire to share their knowledge thus raise the skills of the people around them.
Each member of our staff at the UIS Group of companies is committed to providing to our customers exceptional value with the goal of building a long-term relationship that is mutually beneficial. While we cannot guarantee perfection, we do GUARANTEE YOUR SATISFACTION with our SERVICE. If at any time a member of the UIS Group of Companies does not perform to your satisfaction, we ask our customers to tell their service person or, if necessary, their supervisor, so that we can correct the service problem and improve our relationship.
We survey our customers every 6 months. For the past two years our customers have given us a 78 NPS score. This is the highest in the industry.
Always have come through when needed.– City of Harbor Springs
Excellent service, knowledgeable staff!– Madison Township
We have been very pleased with service we have had over the years. Keep up the good work\!– Village of Concord
You do a great job for us. Thank you.– Village of Concord
You will not find a better, more reliable company out there. All their staff are top notch at what they do. I can't say enough good things about them.– Wade Trim
Very satisfied with the work that was done for us.– Blumfield-Reese Water Authority
We have used UIS for a number of years. The staff is very professional and deliver prompt service. Thank you for your continued years of dedication to the utilities industry.– Albion
UIS did an amazing job in working with us to have zero downtime when switching between SCADA systems. You were thorough and detailed and we appreciate all that you did for us!– Chesterfield Township